Prizes
The prizes on TokyoCatch are created specifically as crane game rewards and are not sold separately. They do not have a retail purchase option outside the g...
Sat, 20 Dec, 2025 at 10:18 AM
Prizes won on TokyoCatch are tied to your account and cannot be transferred, gifted, or shipped to another user. Because accounts are personal, prizes mu...
Sat, 20 Dec, 2025 at 10:20 AM
Prizes you have won will be kept in your cart for 30 days. Due to the large amount of stock we have in our warehouses, it wouldn’t be feasible in terms ...
Fri, 17 Nov, 2023 at 4:55 PM
Don’t worry—this can happen! In some cases, prize confirmation is handled manually by our team. This is usually completed within about an hour, but i...
Sat, 20 Dec, 2025 at 10:22 AM
Most of our machines contain real prizes, but some also use dummy plushies or boxes to ensure fair and enjoyable gameplay. These dummies are used when the ...
Sat, 20 Dec, 2025 at 10:25 AM
The prizes available from random machines vary and are shown on the machine display. If a prize is too large to be shown clearly on screen (such as large c...
Sat, 20 Dec, 2025 at 10:28 AM