Prizes

Can I buy the prizes directly? Or is there a place I can buy the prizes I see on Tokyo Catch?
The prizes available on Tokyo Catch are made exclusively for crane game rewards and as such have no actual monetary value. As such they cannot be sold separ...
Tue, 10 Sep, 2019 at 1:10 PM
I won a prize! How can I get it shipped to me?
Congrats on your win! Great catch! Before you can start getting your prize shipped to you, remember to register your physical home address on your Profi...
Tue, 14 Dec, 2021 at 3:24 PM
How to send the prizes to other users?
Won prizes are linked to your account and under no circumstances the shipping cannot be transferred to another person or account. As accounts are person...
Thu, 22 Apr, 2021 at 9:28 AM
How long will my won prizes be kept in my cart?
Prizes you have won will be kept in your cart for 30 days. Due to the large amount of stock we have in our warehouses, it wouldn’t be feasible in terms ...
Fri, 17 Nov, 2023 at 4:55 PM
I won a prize! I can’t see it in my cart though. What’s happening?
Don’t worry just yet! In some cases, the prize confirmation process is done manually. This process is usually done within an hour of the prize being won, ho...
Mon, 20 Jul, 2020 at 2:56 PM
Are all the prizes inside the machine real?
While we do use real prizes in our machines, some of our claw machines also incorporate dummy plushies/boxes to ensure an enjoyable and fair experience for ...
Wed, 26 Jul, 2023 at 4:02 PM
What kind of prizes can I win from random machines?
The prizes available on random machines vary and are showcased on the display. In cases where a prize is too large to be visually displayed on the scree...
Wed, 30 Aug, 2023 at 2:00 PM