Gameplay Related
Android 4.4 or higher (Chrome is also highly recommended).
Tue, 10 Sep, 2019 at 12:57 PM
Occasionally, our staff may need to intervene during gameplay to adjust the machine or switch it into maintenance mode. If a prize was lost due to staf...
Wed, 3 Dec, 2025 at 4:43 PM
If your prize is stuck in the chute and the game won’t let you continue, please stop playing and contact Customer Support at support@tokyocatch.com. Som...
Wed, 3 Dec, 2025 at 4:42 PM