The size and weight of the prize(s) can sometimes affect shipping time, as it may take more time to prepare the prize(s) for shipping.
There is also a possibility that your order was made just after our daily shipment, and so there may be a short waiting period before the next shipment time.
Please keep in mind that we cannot guarantee the time it may take for an order to be shipped. However, please know that we always ship your prizes as soon as reasonably possible.
Please also note that contacting us regarding these matters will not speed up the shipping process and we reserve the right not to reply to these kinds of enquiries unless the orders have been pending for an extended period of time.
Thank you so much for your understanding and cooperation on this matter!