Tokyo Catch

While it is technically possible to change your registered country, we strongly discourage doing so. Changing countries or frequently switching shipping...

Yes — you can correct your delivery address by updating the information in your Profile. After updating your address, please contact our Support Team (supp...

Please note that shipping preparation can take from 7- 21 business days in most cases. While we always work to ship prizes as quickly as possible, we canno...

If your order has been shipped, you will receive an email with an international tracking link. Please use this link to monitor your shipment and contact...

International orders are shipped through our logistics partners using various courier services, depending on the destination country. Once your order is di...

We take great care in packing and checking each prize before shipping, but unexpected issues can sometimes occur during transit. If your prize arrives dam...

We strive to offer worldwide shipping, but unfortunately, there are some countries that we are unable to ship to due to logistical or legal restrictions. Pl...