International orders are shipped via a courier service*. Please note that orders are not shipped by land or air.
The automated email sent upon order dispatch will include a URL to Japan Post's website for tracking.However, we recommend using the listed tracking number on your local post office website for more accurate tracking once your order has reached your country.You can find the links to your country's postal handler for EMS parcels below:
https://www.post.japanpost.jp/int/ems/delivery/link_en.html
*Please note that depending on certain circumstances our logistics partner may decide to ship your order via a different delivery service they are in partnership with.
Since we are not directly responsible for certain aspects of the actual delivery process, once the order has been dispatched, we advise contacting the most relevant service to help with your inquiries, such as your local postal service, for a better informed response.