Prizes shipped outside Japan may be subject to import taxes, customs duties, and other fees required by the destination country.

These charges are determined by your local customs office and must be paid by the recipient. TokyoCatch has no control over these fees and cannot predict the amount.

Because customs regulations vary by country, we recommend contacting your local customs office for detailed information regarding potential charges and procedures.

If you need a shipping invoice for customs purposes, feel free to reach out to us at support@tokyocatch.com and provide your Shipping Reference Number. (e.g. TC20XX-X2X4-XX)

Please note that we cannot alter or falsify shipping information, including the declared value of prizes.

Thank you for your understanding.