You can request free shipping once every 7 days.


If you’d like to ship again within the same 7-day period, a 1,000-gem shipping fee will apply.


Free shipping is available if at least one prize in your shipment was won using gems.


If all prizes in your shipment were won using only free tickets, a 1,000-gem fee will be required.

*Please note: Customs duties may apply depending on your country’s regulations, and any such fees are the customer’s responsibility.