A win is only counted when the prize itself fully drops into the winning zone.
If another part of the machine—like a bar or accessory—falls instead, it will not be considered a win. In rare cases, the system may send a win notification by mistake, but our team will review the replay and correct it if needed.
When is a play not considered a win? Print
Modified on: Wed, 3 Dec, 2025 at 4:41 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.